Enabling Instant AI SMS in Australia

Before we can activate SMS for your account, Australian regulations require us to verify your business name, registration number, and business address.

This process helps ensure your messages are compliant with carrier and government rules for business communications.

What you’ll need to upload

To complete SMS verification, you’ll need to provide one document for each of the following:

Proof of Business Registration — verifies your business name and registration number.
Proof of Business Address — verifies your business’s registered or operating address.

You can upload these directly from your dashboard under Enable SMS → Upload Documents, as shown below.

Proof of Business Registration

🔍 How to find it

You can download this from the Australian Business Register (ABR) or your government portal.

Search your business name or ABN, then click Download Business Summary or View ABN Details.

🧾 What it looks like

A PDF or screenshot showing:

Business name
ABN or ACN (Australian Company Number)
Current registration status (“Active”)
Registration date and entity type

📋 What it needs to show

To be accepted, your document must:

Clearly display your registered business name
Show your ABN/ACN (registration number)
Be current and legible

💡 Why we need it

This verifies that the SMS messages you send originate from a legitimate, registered business — a legal requirement for SMS compliance in Australia.

Proof of Business Address

🔍 How to find it

You can use any official document that shows your business name and address.
Common examples include:

Utility bill (electricity, internet, water)
Lease agreement or rental contract
Recent tax notice or rates bill
Bank statement or title deed

🧾 What it looks like

A document or scanned copy that includes:

Business name
Full business address
Issued date (within the last 6 months)

📋 What it needs to show

To be accepted, your document must:

Be issued within the last 6 months
Show your business name and full address
Match the details you entered in your SMS setup form

💡 Why we need it

This confirms your business is physically located in Australia — required by local carriers to prevent spam and misuse of sender numbers.

Upload tips

Upload one clear document per section.
Accepted formats: PDF, JPG, DOCX, or PNG.
Make sure all information is visible — cropped or blurry images may be rejected.

What happens next

Once you’ve uploaded both documents and clicked Submit, we will verify them and ensure you're set up to send SMS from all mobile carriers in Australia.

You’ll receive a confirmation email once SMS is active — typically within 1–3 business days.