Smart Coupons lets you configure a single maximum % off discount (e.g. 20%, 30%, 50%). Instant AI automatically distributes scaled discounts across flows based on shopper intent.
The distribution ensures:
- Higher discounts for higher-intent flows
- First-time shoppers automatically receive one level higher than their current flow
- Discounts are rounded for simplicity and clean presentation
Example:
If you set a max discount of 50% off, Instant AI distributes discounts roughly as follows:
- Welcome Flow: 50% off
- Checkout Abandonment: 35% off
- Cart Abandonment: 25% off
- Browse Abandonment: 10% off
- Collection Abandonment: No discount
For first-time shoppers, we automatically move them “one level up” in intent:
-
A first-time shopper in Checkout Abandonment would get 50% off
-
A first-time shopper in Cart Abandonment would get 35% off
-
A first-time shopper in Browse Abandonment would get 25% off
- A first-time shopper in Collection Abandonment would get no discount
OR
If you set a max discount of 20% off, Smart Coupons would distribute and round the discounts like this:
-
Welcome Flow: 20% off
-
Checkout Abandonment: 15% off
-
Cart Abandonment: 10% off
-
Browse Abandonment: 5% off
-
Collection Abandonment: No discount
For first-time shoppers, we automatically move them “one level up” in intent:
-
A first-time shopper in Checkout Abandonment would get 20% off
-
A first-time shopper in Cart Abandonment would get 15% off
-
A first-time shopper in Browse Abandonment would get 10% off
-
A first-time shopper in Collection Abandonment would get no discount
How rounding works:
To keep offers simple and clean:
- We round down to the nearest 5% (e.g. 37.5% → 35%)
- If the discount is 10% or less, we round down to the nearest 0.5%
- If the discount is 5% or less, we don’t round — we maintain precision
- No rounding is applied to the max discount
- If you set a minimum purchase amount, this is supported only if the minimum amount is in the same currency as your store.
Key details:
- You only need to set the max discount — Instant AI handles scaling and rounding
- Prioritises first-time shoppers automatically with stronger offers
- Only supports % off discounts
- Not compatible with fixed dollar discounts or linking to an existing Shopify discount
- Instant AI generates all codes automatically:
- Unique, one-time use per customer
- Expire 24 hours after the last email in the flow
- Included automatically in the second and third emails
FAQs
How is the discount determined for each flow?
Smart Coupons distributes your max discount across flows based on shopper intent, scaling down by flow type. First-time shoppers always get a stronger offer (one level higher than their current flow).
How does rounding work?
We round discounts down for simplicity:
- Nearest 5% for discounts over 10%
- Nearest 0.5% for discounts 5–10%
- No rounding below 5%
When is rounding skipped?
The max discount itself is never rounded.
Can I use $-off discounts?
No — only % off discounts are supported.
Can I link this to an existing Shopify discount?
No — Smart Coupons generates its own discount codes.
Can I set a minimum purchase amount?
Yes, but only if the amount is in the same currency as your store.
Are discount codes unique?
Yes — every code is single-use, created per shopper interaction, and expires 24 hours after the last email in the flow.
When will shoppers see the discount code?
In the second email of the flow and again in the third as a reminder.