How to export Flow Activity

You can export the Activity table from any flow as a CSV. The export reflects whatever is currently in view — so if you've applied filters, only the filtered results will be included.

To export Flow Activity:

1. Go to Flows and open the flow you want to export
2. Click the Activity tab
3. Apply any filters you want (Status, Channel) or search by email or phone (optional)
4. Click the download icon in the top-right corner of the table
5. A loading modal will appear while your file is being prepared
6. Once ready, click Download CSV

What's included in the export

Each row represents one activity event. The file includes the following columns:

• Profile ID
• Event Email
• Event Phone
• Event Type
• Event Time
• Subject Line
• Preview Text
• SMS Body

Event types

The Event Type column tells you what action was recorded for that row, for example:

• EMAIL_SENT — an email was successfully sent to the shopper
• EMAIL_OPENED — the shopper opened the email

The Event Type column records what action was taken at that point in the flow — for example, whether a message was sent, or whether the shopper engaged with it. Each row captures a single event, so the same shopper may appear more than once if they triggered multiple actions.