Some merchants might want to remove the "Cancel Order" button from the Instant Checkout process.
Before making this change, it's crucial to consider the implications of this action before proceeding.
Understanding the Implications
- Elimination of Cancellation Window: By removing the button, the 5-minute cancellation window is also removed. This means customers won't have the opportunity to cancel orders post-purchase within this timeframe.
- Potential Increase in Refund Requests: Without the option to cancel immediately after purchase, customers may resort to requesting refunds instead.
- Possible Boost in Conversions: The absence of an easy cancellation option might reduce impulse cancellations, potentially leading to more conversions.
To remove the Cancel Order button reach out to our support team at help@instant.one