Knowledge Hub
Merchant Dashboard
Contact Support
Instant Checkout
Instant Audiences
Getting Started
Klaviyo Flow Setup
Frequently Asked Questions
Shopify Pixel
Instant Targeting
Getting Started
Instant Checkout
Getting Started
Seller Dashboard
Payments & Refunds
Success with Instant
Integration Documentation
Instant API
Shopper Help
Product Releases
Product Releases
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Knowledge Hub
Instant Checkout
Instant Audiences
Getting Started
Klaviyo Flow Setup
Frequently Asked Questions
Shopify Pixel
Instant Targeting
Getting Started
Instant Checkout
Getting Started
Seller Dashboard
Payments & Refunds
Success with Instant
Integration Documentation
Instant API
Shopper Help
Product Releases
Product Releases
Instant Checkout
Increase cart conversion with our optimised and customisable checkout.
Getting Started
What is Instant?
How do I get setup with Instant Checkout?
Getting setup for payments with Instant
How can I get support?
Prohibited & Restricted Businesses
Instant IP Address
What E-Commerce Platforms Does Instant Checkout Integrate With?
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Seller Dashboard
Seller Dashboard
How can I access transaction reports?
How do I add an additional user to the Seller Dashboard?
Why is an order showing as 'Pending'?
Payouts Summary Report
Transactions Summary Report
Payouts Reconciliation Summary Report
Payouts Itemised Report
Transactions Itemised Report
Payouts Reconciliation Itemised Report
How do I process a manual transaction through Instant?
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Payments & Refunds
How do I process a refund?
How long does it take for a customer to receive a refund?
How can I update my payout bank account?
How does Instant Prevent Fraudulent Transactions?
How are disputes handled?
Why is my account balance in negative?
Manual Payment Reviews
Understanding fees for refunded payments
Understanding Payouts on Instant
Refund through BigCommerce
Support for Apple Pay
Support for Google Pay
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Success with Instant
How are Success Indicators calculated?
Why is an Optimised Checkout Important?
Integration Documentation
Installing Instant on Big Commerce
Installing Instant onto Magento 2
Integrating Instant Checkout into analytics providers - event tracking
How do I track Instant purchase events with Google Analytics 4 (GA4)?
Maintaining Instant Checkout on BigCommerce Through Theme Updates
Removing the Cancel Order Button from Instant Checkout
What are the Instant order statuses?
How does Instant handle BigCommerce order statuses?
Subscribe to Instant button click events
How to place test orders using developer tools
How to place test orders on Instant Checkout
How to install Instant Checkout onto a new theme in BigCommerce
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Instant API
How do you integrate Instant with a refunds system?
Shopper Help
How does Instant work?
How does Instant keep my information secure?
How can I see past orders and update my details?
What is Instant Checkout?
Product Releases
Personalisation Elements
Apple & Google Pay
SMS Abandoned Cart