Getting setup for payments with Instant

Instant uses a payment processor/ gateway to allow your customers to securely and efficiently make payments to your business’s account. 

Getting setup for payments should take no more than 5 -10 minutes and is completed through our merchant dashboard:

    1. You will need to provide an OTP that will be sent to your email.
    2. Once signed in, you will see a banner prompting you to go through to onboarding - click that and begin onboarding.
    3. All progress will be saved. You can go back to that link and finalize onboarding at any point.
    4. Once your merchant account is ready to accept pay-ins and pay-outs, you will see "Your account is active!" in the dashboard.


Please have the following documents prepared to start the process:

  • Address, Phone Number, and Primary Contact Information.
  • Your ABN/ACN, legal and trading name.
  • General information about products sold, turnover, card transaction size etc.
  • Director/beneficial owner details (i.e. owners who own 25% or more of the business). If the business is held in a trust, also gather the trust deed.
  • Bank Account info (Account Holder Name & Bank Account details) for settlements, as well as a bank issued statement dated within 3 months in colour.