The Instant team is here to help
Instant is customer first, proactive and dedicated to providing accessible, conversational service.
Instant Help is available via Chat & Email through the following channels:
- Emailing help@instant.one
- Logging a ticket through the form on the knowledge hub
- Speaking to the chatbot on the knowledge hub
- Speaking to the chatbot on the seller dashboard
Our team is available during business hours and committed to responding to any queries by end of day. For urgent enquires we will respond within one hour.