How does Instant Prevent Fraudulent Transactions?

At Instant, we take fraud prevention seriously to protect your business and customers. We have implemented several robust measures to combat fraudulent activities.

Instant Radar (Fraud Detection)

Instant Radar leverages advanced machine learning and rules to assess the risk associated with every transaction. Instant Radar analyses various factors including IP addresses, card information, purchase history, and customer behaviour to determine the likelihood of fraud.

Transactions that raise suspicion will be flagged or automatically blocked based on predefined rules and machine learning insights. Instant Radar helps distinguish fraudsters from customers and applies Dynamic 3D Secure to high-risk payments.

Instant 3D Secure (3DS)

Instant 3DS is an added security layer for online card transactions ensuring enhanced authentication when required. When using 3Ds, users are redirected to the card issuer's domain and then back to the online store to complete the payment.

Successful authentication through 3D Secure triggers a liability shift. Transferring the responsibility for fraudulent chargebacks or disputes from merchants to card issuers.
This means merchants won't bear the costs associated with chargebacks or disputes.

If you wish to enable 3DS on all transactions, please reach out to our support team and we will configure this for you.

Two-Factor Authentication (2FA)

To add an extra layer of security, Instant uses two-factor authentication (2FA). This requires customers and merchants to authenticate their identities using a one-time password (OTP). 2FA enables Instant to minimise the risk of unauthorised access and helps prevent fraudulent transactions.

Instant Adaptive Acceptance

Instant employs adaptive acceptance techniques to assess the risk associated with each transaction. By analysing various parameters, such as transaction value, customer history, and device information, Instant can dynamically determine the level of scrutiny required for each transaction.

Instant Adaptive Acceptance allows for a balance between fraud prevention and higher acceptance rates, minimising legitimate payments that fail while effectively identifying and blocking fraudulent transactions.

Real-Time Monitoring and Alerts

Instant actively monitors transactions in real-time, allowing for immediate detection of suspicious activities. With robust systems in place, Instant can quickly respond to fraudulent patterns. If any suspicious activity is detected, Instant is alerted and we will take action to protect your business.